Technology can change the way people travel, providing convenience, safety, and fewer touchpoints. So there are some tech trends in travel industry, now you will understand what are the 5 tech trends in travel industry.
In Travel Industry, Travel technology is a wide phrase that refers to the use of IT, e-commerce, and other related technological solutions in the industries of tourism, travel, and hospitality. Hotel and Travel Industry may be designed to help companies and their staff, improve client travel experiences, or both. Finally, the aims or motives for deploying travel technology include automating travel and related procedures, saving time, lowering costs, and providing customers with a more seamless travel experience. Technology may be used to improve the consumer experience prior to, during, and after the trip.
Here are 5 tech trends in Travel Industry;
1. Augmented Reality and Virtual Reality
One of the 1st tech trends In Travel Industry is Augmented Reality and Virtual Reality, the new concepts of Augmented Reality (AR) and Virtual Reality (VR) are rapidly becoming popular. Many airlines have experimented or are trying virtual reality technologies as part of their premium in-flight entertainment packages. However, businesses are seeking to provide more unique entertainment experiences for clients, such as VR games and movies, to remain stable in the fast-moving industry. On the other side, VR technology is now being utilised to train cabin staff and give consumers with a complete flight experience before they board.
First Airlines3 is a Japanese firm that has developed the world’s first VR airline hub, allowing consumers to put on a VR headset and enjoy the flying experience, including in-flight meals, air hostess announcements, and noises that imitate a real trip. Clients can also get a 360-degree virtual tour of cities upon arrival.
Meanwhile, AR technology is being considered. It has been utilised to aid customers in determining if their hand-carrying luggage size is enough before leaving their homes, as well as allowing the flight crew to have comprehensive access to customers’ information regarding destination or allergies before they board the flight. However, the travel industry is content with current technologies and hopes to use VR and AR later this year to give clients with a seamless travelling experience.
2. AI-Powered Identity Verification Solutions
AI-Powered Identity Verification Solutions is One of the tech trends In Travel Industry, Because of the surge in criminal activity, the Travel Industry must deal with a slew of serious consequences in the event of a data breach, such as financial loss or regulatory punishments, depending on the severity of the cybercrime. Aside from that, the company’s reputation suffers as well. However, online identity verification services are regarded as a perfect method for staying ahead of scammers and overcoming any type of suspicious conduct.
Finally, recognition technology is particularly intriguing in this list of significant tech developments because of its ability to eliminate friction from purchases and make interactions more smooth. Fingerprint recognition, face recognition, retina scanning, and other biometric identifiers are all part of the technology. Such technology is already being utilised in certain hotels to provide fingerprint entry to rooms or semi-contactless check-outs. However, it is envisaged that in the future, this technology would allow guests to pay for meals in the hotel restaurant just by going through the exit. So, This is also important trend in Travel Industry.
3. Automating Actions with Voice & Robotics
Automating Actions with Voice & Robotics is One of the tech trends In Travel Industry. Voice and robotics technology are already assisting the Travel Industry in combating the coronavirus and regulatory problems. Smart gadgets enabled by voice technology in hotel rooms allow customers to automatically check road/weather conditions, nearby-places suggestions, and much more. Customers at the Wynn hotel in Las Vegas, for example, may use Amazon’s Alexa to order room service or turn on the lights. Furthermore, airports and bus terminals are experimenting with various sorts of robots, such as self-driving baggage carts, automated cleaners, and human-like robots to answer visitors’ questions on aircraft departure times and updates.
Smartphones, smart speakers, and AI assistants have all contributed to the increasing significance of voice search in terms of travel technology trends. A rising number of travel clients, in particular, are utilising voice search to locate and buy airline tickets, hotel rooms, and travel experiences. As a result, it is critical to build your website with voice search in mind in order to capitalise on this trend. Furthermore, voice control is becoming more prevalent in genuine travel situations. Voice-controlled systems in hotel rooms may be used to control lights and heating, as well as receive tourist information without having to talk with a member of staff. This is likely to continue to expand into other areas of the industry too.
4. AI Chatbots
AI-powered chatbots can be one of the most cost-effective in travel industry investments you can make since they can give clients with quick responses to issues 24 hours a day, seven days a week, regardless of personnel availability. This might be critical for meeting contemporary customer service requirements. Typically, these chatbots perform best when addressing popular inquiries with consistent responses. However, as AI technology progresses, current chatbots continue to improve as they engage with more people. They are also very adept at answering questions regarding COVID regulations and safety or hygiene precautions.
5. Internet of Things (IoT)
The Internet of Things (IoT) is one of the most intriguing upcoming travel technology concepts, including internet-based interconnection between common gadgets, allowing them to transmit and receive data. We are already seeing evidence of its importance in the Travel Industry, and this will only grow. For example, in hotel rooms, IoT technology may be utilised to give clients with a device that links to everything from the lights to the heaters and air conditioning, allowing all of it to be managed from a single location. Meanwhile, in airports, baggage cases might be outfitted with sensors that warn people as they pass by.
Technology may aid organisations by improving accuracy and convenience while also reducing or eliminating human error. It is, nevertheless, critical to stay up to date on the current tourist technology developments in order to deploy the finest solutions and prevent competitors from gaining a competitive advantage.